Leadership is evolving. In a world of constant change, uncertainty, and complexity, the most effective leaders are not just those who strategise and execute well—but those who understand and manage emotions, both in themselves and in their teams. Our latest report, Emotional Leadership: The Future of Leadership – Why Emotions Matter More Than Ever, explores why emotions are the missing link in leadership development and how leaders can harness them to build stronger, more connected, and higher-performing teams.

Our research, in collaboration with the Wharton School of Business and Professor Michael Parke, reinforces what we’ve long believed: emotional leadership isn’t a ‘soft skill’—it’s a critical capability that drives engagement, trust, and performance. Findings from the study show that leaders who intentionally foster emotional support increase team resilience, collaboration, and overall job satisfaction. The data is clear—when leaders prioritise emotional culture, they create env...

by Claire McKie, Facilitator | Communication skills expert | Coach | Clinician - Originally posted on LinkedIN here

Over the past three months, I’ve had the privilege of being on sabbatical. My key focus has been undertaking the Emotional Culture Deck (ECD) Certified Consultant Course. 

As part of this, I facilitated workshops with teams across the healthcare space, exploring how we talk about feelings and craft emotional cultures in the workplace.

I have been surprised and inspired by how much teams and their leaders have embraced this and have made changes. How a single workshop unites a team with a shared goal and simple changes that everyone can make. And seeing how this has led to tangible changes in team culture and how people show up to work. 

The feedback has been universally, that staff want more, they want to continue this work, and they want every team to have this opportunity.

And I’ve been surprised (and not surprised) by the patterns that emerged: 

I asked every tea...

Leadership is About Emotions, Not Just Strategy 

At riders&elephants, we believe leadership isn’t just about strategy, decision-making, or outcomes—it’s about relationships. And relationships are shaped by emotions. Every interaction, every decision, and every behaviour as a leader creates an emotional ripple effect that impacts your team’s morale, motivation, and performance.

But here’s the truth: most leadership development programs don’t focus on emotions. They might teach technical skills, frameworks, or behavioural strategies, but they rarely address the most human aspect of leadership—the emotional experience of being led.

That’s why we’re so excited to launch our brand-new Emotional Leadership Development Course, a 5-week journey designed to equip leaders, coaches, and managers with the tools to lead with intention, humanity, and emotional intelligence.

What Makes This Course Different? 

This isn’t your typical leadership course. We’ve designed it to challenge traditional...

We’re thrilled to share that our founder and Master Gamemaker, Jeremy Dean, was recently featured on the Lead With Less podcast with host Tash Pieterse. It was an incredible conversation about the profound impact of emotional leadership and how we can transform workplaces by embracing emotions as a source of connection, performance, and growth.

In the episode, Jeremy shared the story of riders&elephants and how we reimagine how people and organisations connect and grow through emotion-driven tools. As a gamemaker, Jeremy has spent years crafting simple yet powerful tools, like The Emotional Culture Deck, to unlock emotion-led conversations in workplaces worldwide. These tools have now been embraced by over 500,000 people in 60+ countries, including organisations like Netflix, IBM, and Airbnb.

 
What We Explored in the Episode

Here are some key takeaways from the conversation:

• Emotional Contagion: The science behind how our emotions impact those around us—and how leaders can harne
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We often get asked if The ECD can be used solo, especially by people who want to explore emotions for personal growth before facilitating with others. The short answer? Absolutely! Using The ECD for personal reflection is a powerful way to develop self-awareness, gain clarity, and navigate life’s emotional challenges.

Recently, we received a thoughtful question from Steph, an ECD enthusiast, asking if the cards are applicable for individual use. Since many others may be wondering the same thing, we decided to share some insights on how you can use the deck for your own self-discovery journey.

Yes, You Can Use The ECD Solo!

While The ECD is often used in teams or groups, it’s equally valuable for individuals who want to better understand their emotional landscape. Many people find that working with the deck on their own helps them identify emotional patterns, reflect on their experiences, and gain deeper insights into how emotions influence their decisions and behaviours. 

Learn fro...

In 2024, a leading public organisation in New Zealand faced a significant change process affecting 4,000 employees. Understanding that emotions play a critical role during periods of transformation, one of their teams turned to The Emotional Culture Deck Change Readiness Programme to guide them through the journey. Partnering with Professor Michael Parke from Wharton Business School, we set out to measure how The Emotional Culture Deck impacted employee engagement, psychological safety, and overall wellbeing throughout the process.

The outcomes of this intervention—our ECD Change Readiness Programme—highlight the strategic value and personal importance of supporting teams in recognising and managing both individual and collective emotions during change.

Below, we’ve outlined the key results and insights, along with a concise one-page summary of our findings.

ECD Intervention Results Overview

We conducted a field intervention to examine how The ECD workshop impacts key employee en...

As we wrap up 2024, I’m thrilled to share two special milestones with you: the latest edition of F World Magazine and the results of our first ECD research project in collaboration with Wharton Business School.

The F World is not just a magazine—it’s a reflection of our movement. The 2024 Edition brings together the voices, insights, and stories of a global community dedicated to emotional culture in workplaces. Designed by riders&elephants and powered by the incredible Elephant Rider Community, it's our way of celebrating and recognising how emotions are flipping work and life.

Whether you’re a seasoned Elephant Rider, a curious leader, or someone who just wants to understand how emotions shape our world, this publication is for you. Inside, you’ll find heartfelt stories, expert insights, and practical tools to help you reimagine connection, culture, and leadership. From inspiring case studies to the highlights of our Global Elephant Rider Summit, every page is packed with real-worl...

We’re beyond excited to celebrate Katherine Riddoch, Kate Bacchus, and Cathy Sheppard—our newest ECD Specialist Elephant Riders! In just a year since becoming Certified Consultants, these three have grown, experimented, and inspired us all with their dedication to crafting emotional cultures that truly matter.

Their journeys remind us of the power of connection, courage, and trusting the process. Here’s what they shared with us when we asked them to reflect on what they've achieved so far along our ECD Certification Pathway...

Katherine Riddoch: Trusting the Power of Conversation

Facilitating the first-ever hybrid Emotional Leadership Course for the Department of Natural Resources and Environment Tasmania has been a highlight for Katherine. She says:

“I’ve especially loved integrating the simple yet transformative use of The Emotional Culture Deck to elevate the importance of feelings in the workplace. Witnessing how The ECD fosters open, meaningful conversations and creates a spac...

We’re buzzing with excitement here at riders&elephants because we’ve just hit a huge milestone! Two months ago, we launched a new chapter for our community—our ECD Certified Consultants are now officially authorised to deliver ECD Specialist Courses, either publicly or in-house, for organisations.

This step forward is a big deal. It’s not just about growing what we do; it’s about empowering incredible people in our community to take our work into new spaces. These courses—whether they focus on leadership, culture, change, or stakeholder engagement—are now being delivered by passionate, skilled. ECD Certified Consultants who are helping rehumanise workplaces, one conversation at a time.

And already, in just the first two months, we’ve seen something truly special unfold. Four of our ECD Certified Consultants—Katherine Riddoch, Denise Hartley Wilkins, Kate Bacchus, and Lotty Roberts—have hit the ground running, delivering some incredible courses across New Zealand and Australia with ot...

By Jeremy Dean, Founder of riders&elephants

At the heart of our first-ever Global Summit were six core emotions that guided every touchpoint and experience we designed: Inspired, Free, Generous, Surprised, Uncomfortable, and Brave. Over two and a half unforgettable days, 47 incredible Elephant Riders (our affectionate name for members of our community) from 8 countries came together in Queenstown, New Zealand, to connect, learn, and inspire one another. 

For most of us, it was our first meeting face-to-face after years of virtual connection. The diversity of experiences, perspectives, and energy across the Summit was nothing short of electric. We had those who’ve been using The ECD for over five years, like Tubi Oyston—whose daughter has literally grown up with The ECD—and those, like Rhonda Howarth, who joined our community just months before the Summit. It was a profound joy to witness this collision of ideas, experiences, and stories.

This was truly one of the most rewarding expe...