Do you want to become the next Elephant Rider aka ECD Practitioner in the world and start your journey to mastering the Emotional Culture Deck?

Our Online Masterclass course is designed to set you up for success using The Emotional Culture Deck with your people and teams. When you complete our Online Masterclass, you'll be joining our global community of active, passionate, supportive and engaged ECD leaders. After completing the course, you’re given immediate access to this valuable network.

The Online Masterclass Course starts on September 14 and is limited to 300 people:

• Sales open on the 27th of August – 349 USD
• Sign up before Sept 14th and you’ll get x2 Emotional Culture Decks (RRP 149 USD)
• Sign up after Sept 14, you’ll only get x1 ECD (RRP 99 USD)

Click here to learn more about the Masterclass.

A couple of weeks ago Jeremy was invited onto the Fully Human webinar by Kate Billing, Founder & Creative Director, Blacksmith.

In this one hour webinar, we discuss:

• how The Emotional Culture Deck came into being
• emotion as the missing link in organisational culture
• using unpleasant emotions as a tool for self-awareness and personal growth
• fearing our own emotions and those of others, like a bomb that could go off at any moment
• the importance of developing a deep and wide emotional vocabulary
• the cathartic and connecting power of emotionally-centred conversations
• reciprocity, vulnerability, and emotional courage
• group affect, emotional contagion, and leadership responsibility
• the power of using ‘a game’ to facilitate emotionally-centred conversations: vocabulary, transference, the familiarity of using cards, and holding things lightly; and
• how little nudges and micro-moments create trust and psychological safety.

A 3-minute read and 1-hour watch: https://blacksmith.co.n...

How will you bounce back when we come out of lockdown?

How might you adapt and grow when we’re finally able to emerge from Covid-19? Try this conversation with your teams. Start in the top left. Then move to the top right. Then bottom left. And finish with the bottom right.

Click here to download the free worksheet below with instructions on how to facilitate this conversation with your teams.

A card game about being ourselves - human, productive, and connected - however we are.

It’s hard to talk about emotions sometimes. Especially at work. What if we made the conversation easier and more empathetic?

The Wellbeing Deck is a tool for building simple, usable strategies that help you:

• Understand your unique wellbeing patterns

• Feel equipped to shift out of hard feelings as well as maintaining good wellbeing

• Create pathways to receive and ask for support.

The Wellbeing Deck is designed with Tamara Buckland in partnership with riders&elephants, and now in the prototype testing stage and will be released in 2021.

We’ve partnered with Tamara Buckland to design The Wellbeing Deck

Tamara is the co-designer of The Wellbeing Deck. She’s strongly committed to helping wellbeing and mental health shift from ‘them’ to ‘us’ discussions in the workplace.  

Tamara has worked with NZ startups and technology companies including Weta Digital, SilverStripe, and Sharesies,...

When we nudge our people to think about how their work helps others, we help them find greater meaning in their work. And to help our people find greater meaning in their work, we need to nudge them to think about how their work helps others. 

Yesterday we took another leap forward on The Emotional Culture Deck journey with The Hurricanes Rugby squad.

It was such an honour taking this group of elite athletes through The Emotional Culture Deck. As a former professional athlete, I know how difficult it is to open up and talk about emotions and feelings in a team environment. But yesterday we broke the mould and had 40 male professional athletes explore what they want to feel and not feel this upcoming season.

The majority of conversations in teams, whether corporate or sports, revolves around cognitive culture and expected behaviours. But that's only half the conversation. Exploring desired and undesired emotions create connection, empathy and understanding.

Sport (and life) is by nature an emotional game. Elite sport and high performance are all about 'feeling' – both physical feelings like how the ball or bat feels in your hands. But also inner feelings. Our emotions and feelings govern how we perform on and off the fie...

We've designed The CX Deck Toolkit which has a bunch of bonus PDF resources and a workshop plan that complement The CX Deck.

To unlock The CX Deck Toolkit and get access to the resources we've designed, all you need to do is complete #thecxdeckchallenge. 

Your challenge is to play the game and define what you want your customers to feel and not feel and then share what you uncover on LinkedIn.

Click here to download #thecxdeckchallenge canvas and instructions.

The image above is an example of what you need to share on LinkedIn to unlock The CX Deck Toolkit

THE CX DECK TOOLKIT

The CX Deck Toolkit currently comprises of five resources that'll give you further inspiration for using The Customer Experience Deck:

1. CX Deck 'Moments that Matter' Canvas
2. CX Deck Persona Canvas
3. CX Deck Workshop Plan (for up to 15 people)
4. CX Deck Steps 8&9 Worksheets
5. Ful CX Deck Hi-Res PDF

Our goal is to keep adding to this toolkit as we create new resources and uncover new ways to use the deck, ...