Elephant Rider Insights Episode 3: Mel Howell – Employee Experience = Customer Experience
This is one of the biggest and most transformational stories we've heard from an organisation using our games to change the way they engage their employees to change the way they create experiences for their customers!
We sat down with Melanie Howell, from BurgerFuel to learn more about how she's using both The Emotional Culture Deck and The Customer Experience Deck to redesign both the employee experience and customer experience of over 50 Burgerfule stores around New Zealand.
