How one team used The ECD to lead people through change, and what it means for every leader.

When organisations face big change, the default response is usually strategic.

Plans. Timelines. Communications frameworks.

But one bold team in a major New Zealand government agency tried something different.

They made emotion the centre of their change strategy. Not a side note.

In partnership with riders&elephants and Professor Michael Parke from Wharton Business School, this team used The Emotional Culture Deck Change Programme to support a team within a 4,000-person organisation through a high-stakes consultation.

The results speak for themselves:

•  +7.3% increase in engagement
• +10.3% stronger emotional support from leaders
• +20.7% improvement in emotional awareness
• 94% of employees felt their leader promoted wellbeing
• 0 reports of burnout

They didn’t follow a traditional change playbook. They flipped it.

This white paper tells the story, and why emotional culture is now ess...