When organisations face big change, the default response is usually strategic.
Plans. Timelines. Communications frameworks.
But one bold team in a major New Zealand government agency tried something different.
They made emotion the centre of their change strategy. Not a side note.
In partnership with riders&elephants and Professor Michael Parke from Wharton Business School, this team used The Emotional Culture Deck Change Programme to support a team within a 4,000-person organisation through a high-stakes consultation.
The results speak for themselves:
They didn’t follow a traditional change playbook. They flipped it.
This white paper tells the story, and why emotional culture is now ess...
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