The Lasting Impact of The Emotional Culture Deck in Healthcare

Revisiting a Pivotal ECD Milestone

A few years ago, we shared an inspiring case study about Mel Wallhurst's experience with The Emotional Culture Deck at what was then known as the Southern District Health Board in New Zealand. Today, we revisit this story to underscore the enduring impact of The ECD, particularly in the demanding context of healthcare.Β Her story is not just about strategic implementation but about passion, empathy, and the drive to make a tangible difference in the workplace.

Mel's approach to utilising The ECD is deeply personal and highly strategic, focusing on identifying what is within one's sphere of influence and pinpointing opportunities for positive cultural shifts. Her adept application of the deck across different team stages – from the initial forming of a group to their peak performing phase – showcases her nuanced understanding of team dynamics and her commitment to nurturing growth at every level.

As we look back, the lessons f

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5,000 staff, eight hospitals and one small thank you: how Mel Warhurst brought The Emotional Culture Deck into the Southern DHB

People often ask Jeremy whether The Emotional Culture Deck would work for doctors, for a hospital, for a district health board.

His answer is always the same. Those places are made up of humans, just like every other team he's played the game with. What he hasn't had is a story to point to. Then Mel Warhurst started posting her workshops.

Mel is an Organisational Development Specialist at the Southern District Health Board in New Zealand. Within months of becoming an Elephant Rider this year, she worked her way up to Silver, running workshop after workshop inside the DHB. This week she shared what she's learned at our first Virtual Elephant Rider Gathering, with the support of her senior leaders.


Want to Watch the Full Conversation?

These highlights capture a glimpse of Mel's talk and the Q&A that followed.

Join our Elephant Rider Community by enrolling in one of our ECD Specialist Courses to unlock the full replay and learn directly from courageous leaders who are using The Emo...

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