For years, the most important conversations at work have been the ones we never quite make time for. The concern someone carries but doesn't raise. The way a team wants to feel but never names out loud. We built our whole practice around making those conversations sayable, and this week we took a real step forward.

Over the last two days we ran the very first live workshops of a new programme, delivered for the first time on a brand new digital platform we've been quietly building. Two real teams, in real rooms, cards on the table and phones in hand. It was the first time everything came together, and I feel like we're standing at the edge of something.

Two conversations teams rarely get to have

The programme brings together two conversations.

The first is Unspoken Conversations. It grew out of our research partnership with Professor Michael Parke at the Wharton School. The study kept showing the same thing. Naming how we feel about a concern, not just what the concern is, changes ...