An interview with St John UK Head of Learning & Development


Recently we chatted with Steven Hargreaves – Head of Learning & Development, St John UK and chatted about his experiences talking with people who are cynical about emotions at work and using The Emotional Culture Deck.

Steve attended The London Emotional Culture Deck Masterclass in June 2019. Since then, he's now facilitated over 27 workshops using The ECD and each time he's used it in a slightly different way.

Steve has also just graduated as our very first Pro Elephant Rider in the United Kingdom.

Hope you enjoy our conversation and the things we cover including:

  •  How The Emotional Culture Deck nudges psychological safety

  • Getting into the granular conversations about emotional motivations, drivers and blockers

  • Using The ECD as part of broader organisational workshops

  • What to do if you only have an hour – "we can still do some cool stuff with The ECD in an hour" 

  • Splitting ECD workshops into three sessions

  • How to capture ECD workshop outputs and share with teams

  • Keeping the conversations alive post workshops and lo-tech rituals to embed it into teams day-to-day

  • Checking back in with teams using The ECD to see what’s changed

  • How to manage when people don’t want to be vulnerable in a workshop

  • Update on research into the impact of emotional culture on teams from Sigal Barsade

  • Why The ECD is ideal for using when you form new teams and setting intentions

  • Reducing cynicism of teams who aren’t sure why or if you should continue to use The ECD with teams

  • How we’re using The ECD with a 500+ person, multi-national organisation and the structure we’re following to engage everyone within the company across two countries


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