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Enrolments for our Emotional Culture Crafting Course are now open. See the course page → |
We just made something new.
Most leaders wait until something goes wrong before they stop to think about how their people are feeling. By then, the culture has already formed around them, shaped by habits and patterns they may never have noticed in themselves.
This tool changes that.
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NEW CONVERSATION TOOL ECD Leader's Lens Conversation Guide Six prompts. Your deck of cards. A private reflection designed to surface what you believe is happening beneath the surface of your team's emotional culture. This is your perception, not necessarily theirs. That's the point. Getting clear on what you think is happening first changes the quality of every conversation that follows. |
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Already completed the Emotional Culture Crafting Course? Give this a go before your next Emotional Culture Workshop. It's designed to take your insight to another level. It goes a step beyond what we teach in the Masterclass and will change the way you prepare. |
The brave question
The final step in the guide asks: what unpleasant emotions do you actually want your people to feel from time to time? Because not all uncomfortable emotions are bad. Sometimes tension, frustration, or even anger are signals that something important is happening.
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WATCH · 28 MINS Unlocking Workplace Emotions with Professor Donald Gibson The role of anger in the workplace. When is it useful? When does it destroy trust? And how do leaders get it wrong?
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We're the only ones who move & measure the emotions that drive performance. In collaboration with Professor Michael Parke, Wharton School |
Over the last 18 months, we've measured the impact of emotional culture work across 250+ participants, 5 research studies, and 6+ sectors. Here's what the data shows.
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85% improved psychological safety |
70% stronger employee voice |
42 days to measurable culture change |
Explore our growing evidence here →
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COMING SOON The Emotional Evidence Platform We're building something from this research. A platform that will let practitioners collect impact evidence from their own workshops. Validated scales. Real measurement. It's not ready yet, but course graduates will be among the first to access it when it launches. |

This tool is your entry point into the Emotional Culture System
Emotions show up in four places at work: in how teams feel, how leaders show up, how people navigate change, and how customers experience you.
Our Emotional Culture Crafting Course teaches you the first one: Emotional Culture. It's the foundation. Everything else builds from it. When you're ready, the rest of the system is there.

Each framework has its own specialist course, tools, and practitioner badge.
What people say when they finish the course
It's hard to pick three out of over 1,000 reviews. Here are three that felt right for this post.
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"One of the most practical and engaging courses I've done. It brought leadership and team development together through genuine conversation rather than theory." Michelle Watt |
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"I love the concept of getting leaders to be vulnerable first. That really aligns with our leadership behaviours." Margaret Paramore |
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"The flexibility is brilliant. I have immediate opportunities to use this as part of a leadership programme to help define and embed desired culture." Margot Andersen |
Read all 1,000+ course reviews →
If you haven't taken our Masterclass course yet, this tool is a taste of what becomes possible when you learn the full Emotional Culture System. Learn more about the Emotional Culture Crafting Course →
Emotions aren't the soft part of work. They're the foundation of everything hard. At R&E we move & measure the emotions that drive performance. Because the most human part of work has always been the most avoided & unmeasured. |
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