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Rehumanising Work 


Hi Jeremy here! Welcome to another edition of my monthly newsletter. This goes out to over 50,000 leaders worldwide, connected by our shared passion for crafting emotional cultures and creating more emotionally aware leaders and teams.

In your 1:2:1 this month, you'll discover:

  • 1 ECD Activity: Courageous Conversations Activity
  • 2 pieces of content to inspire: Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance? + Manage a Difficult Conversation with Emotional Intelligence 
  • 1 Tool/Activity Worth Testing: Difficult Conversations Card Deck by A Modern Way to Work
  • ECDTV Episode: The Role of Anger in the Workplace with Professor Donald Gibson

Scroll down to discover more about rehumanising the places we work and live...

Latest From R&E 

Inside Our Field Research on Employee Voice and Leadership

Aug 03, 2025

1 ECD Activity: To Experiment 

Have a play with this activity to help navigate a courageous conversation using The Emotional Culture Deck. Here’s how this simple ECD activity works –follow these steps:

  • Step 1: Identify the Conversation. Reflect on a courageous conversation you need to have but are currently avoiding. This might be a discussion with a colleague, manager, or even someone in your personal life about a challenging topic.

  • Step 2Assess Current Feelings. Select 3-5 feeling cards that describe how you currently feel about this situation. This step helps you understand your emotional state and acknowledge any anxieties or reservations you may have.

  • Step 3: Identify Blocking Feelings. Select 3-5 feeling cards that represent the emotions blocking you from having this conversation. These feelings are the barriers you need to address to move forward. 
  • Step 4: Determine Needed Feelings. Select 3-5 feeling cards that represent the emotions you need to feel more of to have this conversation. These are the feelings that will empower you to proceed with the conversation. 

This method, grounded in the principles of The ECD, can help you navigate difficult conversations by providing a structured approach to understanding and managing your emotions​​​​.

ECD Difficult Conversations Handbook

Through practical guidance and interactive activities, you'll learn how to harness the power of emotions to flip difficult conversations into opportunities for growth and understanding.

Get the Handbook here >

2 Pieces of Content:

To Inspire


Here are two pieces of content that I hope will help you see the world slightly differently and provoke you to do the work that matters to humanise the workplace. 

Culture

1. Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance?

with Sigal Barsade

"We engage in emotional contagion. Emotions travel from person to person like a virus," says Wharton management professor Sigal Barsade, who is the co-author of a new paper that looks at the impact of employees' moods, emotions, and overall dispositions on job performance."

Read more here >

Emotion

2. Manage a Difficult Conversation with Emotional Intelligence 

by Susan David

"Emotions aren’t just the result of a workplace conflict. In fact, emotions usually are the conflict. They need to be acknowledged and planned for. Recognizing emotions, assessing their impact on thinking, understanding them, and managing them is a roadmap for navigating through those often-murky (and anxiety-provoking) waters..."

Read more here >

1 Tool: To Play 


 

Difficult Conversations Card Deck by A Modern Way To Work

In a perfect world, every conversation with your employees would be an easy one – a quick, “Hey, you’re doing great! Keep it up!” followed by a big smile. 

But because we live in the real world, difficult situations arise where you need to step in and have an honest conversation about performance, attitude, or other unmet expectations. 

It’s the last thing you feel like doing, but hoping the issue will just magically fix itself is never a good strategy …  

Good news: The awkward conversations you’re dreading don’t have to be so awkward! With our Difficult Conversations card deck, you can confidently show up and navigate tough employee conversations with ease and tact. You’ll feel better afterwards, and so will your employees. 

Check it out here >

Something I've been pondering...

 

"High performance is more complex and nuanced than this alone. But if you were only to focus your attention on mastering two aspects of it, these two would take you a long way down the road to achieving it. But the best part is that if you focus on these two, so many other areas of your life would improve simultaneously. I've learned that you become what you give your attention to. But so many people, teams or organisations don't put their attention on these and wonder why performance doesn't improve."

ECDTV.

New ways. New ideas. New answers. New perspectives. Watch the latest ECDTV videos here...

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In this episode of ECDTV, we had the pleasure of hosting Professor Donald E. Gibson for our Emotions@Work Learning Series. As the New Dean of Saint Mary's School of Economics and Business Administration
and formerly the Dean of O'Malley School of Business at Manhattan College, Professor Gibson brought a wealth of knowledge about workplace emotions, conflict management, and mentoring. This was a rare opportunity to learn from Professor Gibson's deep knowledge of emotions at work. He shared some great insights on how emotions like anger can be both helpful and harmful, giving us useful guidance for building healthier emotional cultures in our organisations. We dove into emotional contagion, measuring emotion, and expressing authentic vs. strategic emotions.

What you might have missed...

Introducing our New ECD Certified Pathways

Jul 16, 2025

Building Emotional Culture in a Male-Dominated Industry

Jun 30, 2025

Let’s be honest. Most organisational values don’t work.

May 14, 2025

What If Emotions Aren’t What We Think?

Apr 16, 2025

Enrolments Open: Emotional Change Strategy Course

Apr 16, 2025

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We hear you.

At riders&elephants we believe in people’s right to express themselves and to tap their emotions to challenge and shift behaviours. Our games help people speak their truth through simple, powerful words. It’s time to lay your cards on the table.

Join us here now >
 

R&E 1:2:1 Archive

March 2023

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February 2024

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January 2024

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November 2023

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