Yes! The Emotional Stakeholder Engagement Course is a great first step if you work with people outside your team and want to build stronger, more human relationships.

You don’t need any experience with The Emotional Culture Deck. The course is designed to guide you through the tools, conversations, and mindset from the ground up.

If you’re more focused on internal team culture or leadership behaviour, you might choose to start with one of our other Specialist Courses like the Emotional Culture Crafting Course or Emotional Leadership Development Course. But if you’re working with stakeholders; customers, partners, funders, or community groups, this is the one.

The course includes around 3 hours of video lessons spread across four main sections, plus hands-on activities and reflections using The Emotional Culture Deck.

You can choose to move through the content in one go (about 4–5 hours total) or take your time and complete it section by section.

Each section takes about 60 to 90 minutes, depending on your learning style, pace, and energy on the day. It’s flexible – you can work through it in whatever way works best for you.

You can complete the course using the free downloadable ECD PDF – but we highly recommend using the physical Emotional Culture Deck. The experience is far more engaging and practical with the physical cards in hand.

Having the cards makes the activities feel real and interactive. You’ll get more out of the course when you can see, touch, and work with the cards as you go.

When you enrol, you can add a Physical Course Kit to your order. Here are the options available:

• Plus 1-Pack – 1 Emotional Culture Deck + 1 ECD Stakeholder Toolkit 
• Plus 2-Pack – 2 Emotional Culture Decks + 2 ECD Stakeholder Toolkits
• Plus 5-Pack – 5 Emotional Culture Decks + 5 ECD Stakeholder Toolkits 
• Plus 12-Pack – 12 Emotional Culture Decks + 12 ECD Stakeholder Toolkits

What tools come in the Emotional Stakeholder Toolkit? 

The Emotional Stakeholder Toolkit includes all the key canvases, guides, and handbooks you need to apply the learning from the Emotional Stakeholder Engagement Course in real-world settings.

Here’s what’s included:

• ECD Stakeholder Relationship Canvas 

  Design stakeholder relationships with emotional clarity and intention.

• ECD Stakeholder Journey Canvas 

  Map the emotions stakeholders experience across key touchpoints and moments.

• ECD Human-Centred Partnership Canvas 

  Build stronger partnerships by co-creating shared emotional goals and behaviours.

• ECD Emotion Values Design Canvas 

  Help your team define values based on emotional drivers that guide real behaviour.

• EX & CX Design Map 

  Visualise how internal employee experience (EX) connects to customer or stakeholder experience (CX).

• ECD Stakeholder Check-In Conversation Guide 

  A structured way to hold honest, emotion-led conversations with your stakeholders.

• ECD Partnership Handbook 

  A deep dive into designing and managing partnerships using The Emotional Culture Deck.

You have 90 days access from the day the course begins.

The guided cohort part of the course runs over five weeks.

That means even after the five weeks are up, you’ve got an extra six weeks to revisit lessons, finish the Post-Course Challenge, and explore the community space.

After your 90 days are up, your access to the course content and community will end – so we recommend setting your own pace, but aiming to complete everything within that window.

ECD Certification is a step-by-step journey that helps you build deep capability in emotional culture work.

You start by completing one (or more) of our ECD Specialist Courses – like this one. From there, you can continue into the Advanced ECD Consultant Training, where you’ll learn how to teach these tools to others and deliver your own ECD Specialist Courses.

Once you complete that training, you’ll become an ECD Certified Consultant, which means you’re authorised to certify ECD Practitioners and help others grow in this work too.

Want to see the full pathway?

Click here to explore the ECD Certification Pathway Overview.

The online course is fully self-paced — you can complete the lessons in your own time, whenever it suits you.

If you’re joining the Online Cohort Course, the only live component is our Course Conversation Calls (also known as coaching calls). These happen once a week and are designed to help you reflect, connect, and apply what you’re learning.

Live call time: 

🕘 Thursdays, 9:00–10:00 AM New Zealand Time (NZST)

Here’s how that time translates across regions:

• 🇦🇺 Australia (AEST): 7:00 AM

• 🇬🇧 UK (BST): 10:00 PM (Wednesday)

• 🇪🇺 Europe (CEST): 11:00 PM (Wednesday)

• 🇺🇸 USA East Coast (EDT): 4:00 PM (Wednesday)

• 🇺🇸 USA West Coast (PDT): 1:00 PM (Wednesday)

We know it’s hard to find a time that suits everyone — so don’t worry. All coaching calls are recorded and uploaded the next day so you can watch on your own time.

No. This course is a self-paced, onlinw learning experience – which means you move through the course content on your own schedule, but you’re also part of a group of people learning alongside you.

You get 90 days of full access to all the course videos, tools and materials. Some people finish it in a few hours. Others take their time and chip away at it over several weeks. It’s designed to fit around your life.

Along the way, you're invited to join live, online community sessions where you can ask questions, reflect with others, and explore emotional culture conversations in other ways connected to your course learning. Helping you move beyond the screen and grow your real-world ECD practice.

So while the course isn’t live in the traditional sense, it’s not something you’re doing completely alone either. It’s flexible, interactive, and designed to meet you where you’re at.

This course is absolutely suitable for beginners. You don’t need any prior experience with The Emotional Culture Deck or emotional stakeholder work to get started.

We’ll guide you step by step through the tools, language, and strategies. Everything is designed to be simple, practical, and easy to apply – whether you’re just starting out or looking to deepen your existing practice.

So if you’re curious, open, and ready to explore the emotional side of change, you’re in the right place.

The Emotional Stakeholder Toolkit is filled with practical resources designed to help you design and build emotion-led experiences for your stakeholders and organisations. Valued at 156 USD, it includes:

• ECD Stakeholder Relationship Canvas. Design stakeholder relationships with emotional clarity and intention (Value 24 USD)

• ECD Stakeholder Journey Canvas. Map the emotions stakeholders experience across key touchpoints and moments - Value 24 USD

• ECD Human-Centred Partnership Canvas. Build stronger partnerships by co-creating shared emotional goals and behaviours - Value 24 USD

• ECD Emotion Values Design Canvas. Help your team define values based on emotional drivers that guide real behaviour - Value 24 USD

• EX & CX Design Map. Visualise how internal employee experience (EX) connects to customer or stakeholder experience (CX) - Value 24 USD

• ECD Stakeholder Check-In Conversation Guide. A structured way to hold honest, emotion-led conversations with your stakeholders - Value 12 USD

• ECD Partnership Handbook. A deep dive into designing and managing partnerships using The Emotional Culture Deck - Value 24 USD

Once an Elephant Rider, always an Elephant Rider

The moment you complete your first ECD Specialist Course, and this Emotional Culture Crafting Masterclass is exactly that, you become an Official Elephant Rider for life. Whatever you choose next, you will always be part of our global community and recognised as someone who has done the work.

That status is yours to keep. It does not run out, and it does not depend on a subscription.

What your enrolment includes: 180 days of Learn & Live

Your enrolment includes the full Learn & Live experience, all of it already paid for. 90 days of course access to learn it, then 90 days of community access to live it and make it stick. That is 180 days with us, included, with nothing more to pay along the way.

After your 180 days: stay an active member, or stay an Elephant Rider

When those 180 days are up, you decide how you want to stay connected. There are two ways forward, and both keep a place for you here.

Stay an active member, 99 USD a quarter

If you're finding meaning & value in our community and you want to keep your journey and your connection with us going, you're welcome to stick around as an active member:

• Ongoing access to the online course and all its materials, for as long as you are a member
• Access to all community events held just for members
• Our growing library of culture conversation tools, resources and ongoing support & resarvch & development

Or stay an Alumni Elephant Rider for life, free

If you'd rather not continue as a paid member, that is completely fine, and you lose none of who you are.

You keep your community profile, you keep your Elephant Rider status as an Alumni Elephant Rider, and you're always welcome at your local in-person Elephant Rider Chapter Meetups, because that status is for life.

The online course, the community space, the member tools & events would close for now, and they're here waiting whenever you want to come back.

You’ll have 90 days from your enrolment date to complete the course and submit your Post-Course Challenge. We don’t offer extensions, because we believe 90 days is a generous window for a focused, 4–5 hour learning experience.

But you do have another option:

If you choose to become a paid member of our community, you’ll keep access to the course for as long as you remain a member. That means you can finish the course in your own time, stay connected to tools and events, and continue your Certification Pathway journey — without the pressure.

Need more time? Join the community and pick up right where you left off.

This course is your first step on the path to becoming an ECD Certified Consultant.

Once you complete the course and earn your ECD Stakeholder Practitioner Badge, you can keep building your skills through the ECD Certification Pathway – by completing more Specialist Courses, facilitating workshops, and deepening your understanding of emotional culture.

Each step moves you closer to full Certified Consultant status, and from there, you can even progress to Master Elephant Rider.

Want to see the full journey?

Click here to explore the ECD Certification Pathway Overview.

If you’re planning to use The Emotional Culture Deck with others – whether in a 1:1, team session, or larger workshop – having more than one deck is key to making the experience inclusive, engaging, and effective.

Each person (or small group) needs their own deck to fully participate. That way, everyone can reflect, choose cards, and contribute without being influenced by others.

We designed the deck to help reduce herd mentality and groupthink. Too often, we’ve seen workshops where one dominant voice (often the first or loudest in the room) anchors the conversation. Giving each person their own deck helps level the playing field. It gives introverts, extroverts, and ambiverts equal space to contribute.

It also makes it easier to switch between individual reflection and group discussion – which is where some of the richest insights happen.

So while one deck is perfect for your personal learning, we recommend extra packs if you’re planning to use the tools with others. The experience becomes more hands-on, more inclusive, and far more powerful.

While all ECD Specialist Courses share some crossover, each has a unique primary focus:

• Emotional Change Strategy: For those who lead, or are impacted by change
• Emotional Leadership Development: For those working in leadership or leadership development.
• Emotional Stakeholder Engagement: For those managing relationships and partnerships with stakeholders or customers.
• Emotional Culture Crafting: For those responsible for shaping team or organisational culture.

No, the Course Challenge is optional but highly recommended. While it’s not required to complete the course, the challenge is designed to help you put what you’ve learned into practice and deepen your understanding of the tools. By participating, you’ll apply the strategies in real-world scenarios – first for yourself and then in a 1:1 session with a leader or colleague.

Yes! After completing this course, you’ll be equipped with the tools, techniques, and confidence to facilitate sessions with your own teams, groups, or clients. The course provides you with a downloadable ECD Stakeholder Toolkit, which includes workshop plans, templates, and materials you can use to run emotional stakeholder workshops and 1:1 sessions.

In-person courses are a great option if you’re looking for a more immersive, tailored experience for your team or organisation.

Our in-person courses are delivered by ECD Certified Partners who’ve been endorsed to facilitate this course live. They bring their own style and experience, but the content, tools, and learning outcomes are the same.

You’ll still earn your ECD Certified Practitioner badge and unlock the same certification pathway. Pricing is set by each of our independent ECD Certified Partners and varies by location, group size, and format.

Click here to find a partner near you.