The story

The Emotional Culture Deck was designed to fulfil a simple, but critical, shortcoming in many organisations.

Most organisations and leaders don’t pay enough attention to how employees are or should be feeling. They underestimate how central emotions are to building the right culture and employee experience.

So we designed and developed The Emotional Culture Deck over two years with hundreds of leaders and organisations around the world to solve this problem.

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Build empathy

Nudge vulnerability

Foster trust

What the research shows about emotions and workplace culture

Studies show the significant impact of emotions on how people perform on tasks, how engaged and creative they are, how committed they are to their organisations, and how they make decisions.

When leaders recognise emotions in the workplace, and consciously shape them, they can better serve and motivate their people.

Research shows emotional culture influences employee satisfaction, motivation, connection, engagement, burnout, teamwork, and even "hard" measures such as financial performance and absenteeism.

Read 'Manage your emotional culture'

Why we need to flip the conversation about culture

Traditionally, companies focus solely on their shared values and behaviours to try and guide how their people think and behave at work.

But the other critical part of how people think and behave at work is the emotional culture of a company – how people feel. Because how people feel (or don't feel) drives the way people think and act.

So as leaders, let's start by asking ourselves: What do we want our people to feel? Next find out what your people want to feel and not feel at work. Then design your culture to support these emotions.

The above is based on the work of Sigal Barsade & Olivia (Mandy) A. O’Neill. The Emotional Culture Deck is inspired by their research found in the article from Jan-Feb 2016 HBR Issue – Manage Your Emotional Culture.  

Frequently asked questions

Check out our Youtube Channel to learn more about The Emotional Culture Deck and find out the answers to the most frequently asked questions we get and lots more ideas about how to use The ECD. 

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Download The Emotional Culture Deck PDF

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