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The proof

What the research shows about emotions and workplace culture

Studies show the significant impact of emotions on how people perform on tasks, how engaged and creative they are, how committed they are to their organisations, and how they make decisions.

When leaders recognise emotions in the workplace, and consciously shape them, they can better serve and motivate their people.

Research shows emotional culture influences employee satisfaction, motivation, connection, engagement, burnout, teamwork, and even "hard" measures such as financial performance and absenteeism.

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Why we need to flip the conversation about culture

Traditionally, companies focus solely on their shared cognitive culture: values and behaviours, to guide how their people think and behave at work.

But the other critical part of how people think and behave at work is the emotional culture of a company – how people feel or don't feel at work. Because how people feel (or don't feel) drives the way people think and act.

The above is based on the work of Sigal Barsade & Olivia (Mandy) A. O’Neill. The Emotional Culture Deck is inspired by their research found in the article from Jan-Feb 2016 HBR Issue – Manage Your Emotional Culture.  

Frequently asked questions

Check out our ECDTV Youtube Channel to learn more about The Emotional Culture Deck and find out the answers to our community's most frequently asked questions. Plus, get lots more ideas about how to apply The ECD to craft your emotional culture and create more emotionally aware leaders and teams. 

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